Effective Date: 03.09.2024

This GDPR Privacy Policy outlines how TLG Wellness Solutions ("we," "us," or "our") collects, uses, and protects your personal data. We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR).

 

1. Introduction
TLG Wellness Solutions is dedicated to protecting your personal data and ensuring transparency about how we collect, use, and share information. This Privacy Policy explains your rights regarding your personal data and how we use it.

 

2. Data Controller
The data controller responsible for your personal data is TLG Wellness Solutions, based at 260 Michigan Street, Victoria, BC, Canada. You can contact us at tracey@tlgyoga.com for any questions regarding this privacy policy.

 

3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:

Consent: When you opt-in for free or promotional options, newsletters, or marketing communications.
Contractual necessity: To fulfill our obligations when you book a session or purchase a package.
Legal obligation: To comply with applicable laws and regulations.
Legitimate interests: For purposes such as improving our services and conducting surveys.
 

4. How We Collect Your Data
We collect your data when you:

Visit our website.
Book a session or purchase a package deal.
Contact us via email, phone, or our website.
Subscribe to our newsletters or marketing communications.
Opt-in for free or promotional options.
Participate in any surveys or promotions.
 

5. Data We Collect
The personal data we collect may include:

Name
Email address
Phone number
Address
Payment information
IP address
Any other data you provide us voluntarily
 

6. How We Use Your Data
We use your data to:

Provide our services to you.
Process your bookings and payments.
Communicate with you regarding your sessions, purchases, and inquiries.
Send you newsletters, promotional materials, and updates.
Improve our website and services.
Conduct surveys and promotions.
 

7. Sharing Your Data
We may share your data with:

Service providers who assist in delivering our services (e.g., payment processors, IT support).
Legal and regulatory authorities when required by law.
Third parties with your consent.
 

8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

 

9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

 

10. Your Rights
Under the GDPR, you have the following rights:

Right to access: You can request a copy of your personal data we hold.
Right to rectification: You can request correction of inaccurate or incomplete data.
Right to erasure: You can request the deletion of your personal data.
Right to restrict processing: You can request the restriction of processing your data.
Right to data portability: You can request to receive your data in a structured, commonly used format.
Right to object: You can object to the processing of your personal data under certain circumstances.
Right to withdraw consent: You can withdraw your consent at any time.

11. Exercising Your Rights
To exercise your rights, please contact us at tracey@tlgyoga.com. We may request additional information to confirm your identity before processing your request.

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12. International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in such cases.

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13. Cookies
Our website uses cookies to improve your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

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14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.

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15. Contact Information
If you have any questions or concerns about this GDPR Privacy Policy, please contact us at: TLG WELLNESS SOLUTIONS
Email: tracey@tlgyoga.com
Phone: Turkey +905324176900
Canada: +17789668533

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This privacy policy ensures that TLG WELLNESS SOLUTIONS complies with GDPR requirements and protects the privacy rights of its users.